Frequently Asked Questions

Everything you need to know about shopping with ShopFloSports

What is the standard shipping timeframe for orders?

Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location within the continental United States.

How can I track the status of my delivery?

Once your order ships, you will receive an automated email containing your tracking number and a link to the carrier's website to monitor your package in real-time.

What is your return and exchange policy?

We offer a 30-day return policy for most items in original, unused condition with tags attached. Please visit our returns portal to initiate a refund or size exchange.

Which payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are the products on ShopFloSports covered by a warranty?

Yes, all our premium sports gear and apparel come with a standard 90-day manufacturer warranty against defects in materials and workmanship.

Do you offer international shipping?

Currently, we ship to the United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.